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Members' Area (MA) account

Registration key




Q. How to upgrade to the latest version of Atomic Email Studio?

A. There are 2 ways to get the latest version of the program:
- on or
- in the Members' Area in My Software section on

Please download the exe-file, install the program and activate it with your registration code. Please remember, all upgrades are free within one year from the moment of purchase. Otherwise, you can renew your registration code with 40% discount.

Members' area account

Q. What is Members' Area account for?

A. Your Members' Area account located here is a special place where you can find download links, registration information of your orders, AtomPark specials and much more.

Registration key

Q. How to register the program?

A. Activation process allows you to remove all limitations of the trial version. Please enter your registration code in the Help -> Registration window of the program.

Q. My old registration key doesn't work. What should I do?

A. All upgrades are free within one year from the moment of purchase. Please check the status of your order on Members Area-> My Software and renew a reg.key with 40% discount. Otherwise, contact us.

Q. How to get registration code if I still haven't received it?

A. A confirmation email with Members Area link, login information and short instructions is usually sent within 10-20 minutes. Unfortunately, our confirmation letter can be blocked by your email server or Internet provider or you could just misspell your email address. In this case you can retrieve password at (using the same address as in the order). If it doesn't help, please contact our support department.


Q. Can I get a full refund if your product seemed to be worthless to me?

A. YES. A written refund request with the most minute reasons for it must be submitted within 30 days of making the payment. Use the Refund form available in your MA account. Refunds will not be approved if they are received more than 30 days after receipt of payment.

Please appreciate our position, as some of our products can be used for a one time shot and as you are given an opportunity to evaluate any our software before purchasing for free, we reserve the right to examine every refund request accurately. Note that your refund may take several weeks to process as it is dependent on your method of payment, on your financial institution etc.

Contact phone number

Q. What phone number can I use to reach the support department?

A. Please use the contact phone number available in the support section.

In case of the issues that are not covered with the FAQ section, please contact AtomPark Software support team by filling in a request form. All customer service inquiries are processed in the order they are received, and you will be answered as quickly as possible.